Just got this modem when we added Rogers phone.
Noticed an odd smell today, and traced it to the modem itself. It is in horizontal orientation, and was incredibly hot! It was heating up the desk to the point where I could barely touch it.
Thought I'd move it elsewhere, and to vertical orientation, and the coax connection was almost too hot to unscrew.
Have it vertical now, and it seems much cooler, but that amount of heat seems crazy.
Anyone else?