Good Morning Datalink, and thank you for the very detailed instructions. I have just now had a chance to log on here as I have been trying to get in touch with Staples where I bought this computer, for the last hour. I will try your steps and update on what happens...
Just one thing regarding the wireless printer; I actually had no problem with the CGN3 and my Epson WF845 until this Monday so I am hoping that once the issue with my wired connection gets fixed, all else will fall into place. Speaking of which, I spoke to a tech guy at Staples and he made me do a DNS Flush and some kind of ipv4 reset etc. and all failed so he was able to kind of confirm that there is most likely a network card problem. I'm supposed to take it in this evening as the actual technician that works on it will be there after 5pm. I hope it will be an on the spot fix (best case scenario, a swap out of network cards), and not more deeply involved where it has to be sent out (worst case scenario) as I was told might be possible.
Based on this, should I still go ahead and try the steps you mentioned? Luckily I have a 2 year service plan on the computer so hopefully they won't try to tell me a million things are wrong with my computer just to sell me stuff.
Also, Gdkitty, if you are reading this, I would appreciate if you could help me understand why I cannot get a connection from computer connected wirelessly to a printer connected wirelessly.
Thanks to all who have helped me thus far!!!