I have the new Hitron advanced modem. It was working perfectly until the beginning of this week. I have multiple devices connected. 2 smartphones Samsung GS 3's, Nintendo Wii, Google Chromecast, and Samsung Galaxy Note tablet. The phones will only connect to the 5G signal. The Wii and the Chromecast will only conect to the 2.4G signal. Now the Wii can't even find the 2.4G signal at all, even if I input it manually. I want to be able to watch netflix either through the Wii or on my chromecast. The problem is that my phone and chromecast need to be on the same signal and they can't all of the sudden. And as mentioned, the Wii won't even connect to any signal. I have tried resetting the router to factory defaults and even exchanged it yesterday. Same issues. When I try to login on my phone, it says Saved Secured. When I try on my tablet, it says Authentication error, even though the password is correct. I have also tried changing the network names and passwords multiple times.
Please help. This is very frustrating.