I had the same concern as well. I was using the DPC3825 gateway modem. I was hoping that I can configure the Parental Controls and set the date/time when Internet is allowed. However, I cannot find these features in my DPC3825 gateway modem.
I called Rogers tech support and they sent me the manual for this gateway modem. In the manual, it indicates that there are such a features. However, in the actual product itself, these features no where can be found.
I called Rogers the second time after reviewing the manual. They provided the suggestion similar to what everyone had talked about in this forum. Change it to "bridge" mode and buy my own router, or switch it to the Hitron CGN2 gateway modem.
I decided to switch it to CGN2-ROG modem and it does have the features that I was looking for. So far I have no issue with it, except the size of this modem is slightly bigger than the DPC3825 model.
I am wondering if anyone out there found the Parental Controls and date/time Internet access control features in the DPC3825 gateway modem so far. I am just worry if I have missed any firmware upgrade for the DPC3825 device which I was not aware.
Also, I did find that DPC3825 drops Internet connect once in a while. I have yet to find out if Hitron can perform better.
I have love and hate feeling between the 2 models.
I like the size of the DPC3825 but hate the missing features.
I hate the size of the Hitron CGN2 model but like the Parental features.
I guess I cannot ask for EVERYTHING..... 