Gdkitty wrote:That can be the issue, etc.. if you have suspended lines especially, etc..
Could be something up above there, that may have been damaged and is working speratically,having shorts, etc which could be causing your issues.
Hopefully you can get it resolved!
(wish i could have them send you the tech i had on MON... best tech i have had to date.. was to replace the netgear router for the wireless for the home security system, old one was flakey. Guy did all the signal checks, checked all boxes/connections while he was there, even though he didnt HAVE to for that call)
I forgot to mention earlier my brother also has a Rogers extreme line but this is upstairs on the 2nd floor he told me he has no issues with disconnects. Hopefully I get a competent technician this time the last one seemed to want to leave immediately probably because he was behind schedule or because of the -22 temps ;/