I have been having continuing problems with connecting to the internet since I received the Hitron CGN2. After reading all the concerns with poor connection, freezing etc on the Rogers’ forum, I decided to follow the suggestion to Bridge the gateway. That was done on Tuesday. The Rogers tech told me that they would not be able to help if I had a router problem. I hooked up my 5 year old Belkin router and everything seemed to work. So today when I tried to get online this message appeared: There may be a problem with your Domain Name Server (DNS) configuration. Windows failed to find the well known host www.microsoft.com using DNS. Would this be caused by the Hitron modem or my Belkin router?
I am not computer literate and so followed the help suggestion to turn off the computer & modem x 10 seconds and then the router. Once all was turned back on I had an excellent connection but Local access only for my home network, no internet access.
Tried diagnostics and got this: Windows did not find any problems with this computer's network connection. Reset the network adapter "Wireless Network Connection" Clicking on the Reset the Network adapter got me connected to the internet. I have no idea what that means or why it happens nearly every morning. I often can stream with no problem in the afternoon.
All I want to do is stream my live daily workout videos from Breakthrough Health and Wellness. From Mar to Nov I had no roblem with the previous Rogers modem and my Belkin router even at the other end of the house. Around the beginning of Nov the streaming started to freeze or take forever to load or never actually load the video.
Nov 20th we switched to the Nextbox for TV & the Hitron CGN2 that Rogers said we needed. Now I often have a poor wireless connection at the other end of the house. I still cannot stream the videos at the far end of the house. I did have Rogers bridge the gateway and went back to using my 5 yr old router. Still have the streaming problem. Rogers says it is the server for my workout not Rogers.
Any suggestions on what I should do? I apologize for the long post.