Ohh I do not want to leave rogers. Like I said before I have beena 15 + year customer. Its more the fact that they refuse to admit that there is a problem. As well they give me zero options to trouble shoot the problem. I have no intention of leaveing I will only leave if they refuse to aknowledge that I have gone out of my way to try and find a solution and better prepare myself for my defence in fighting somthing that they ultimatly have the final say in.
If they want to deny this customer a 200 dollar credit as im sure that now since I have gotten a new modem these freak data usages will dissapear at least for a few months and hopfully forever. Than they dont deserve my business.
I have set my router up so that only known Mac addresses can connect eliminating the possibilty of outsiders guessing my wifi passwords or tunneling in on port 80 or 22 etc. Not there was any evidence of that at all in the first place (As I have a 1 week DHCP Lease time and two days after the 300 gig days I checked the IP address in the router log and no unknown devices connected.
Its basically like this I have done more than my share as a customer to prevent this from happing. If im doing my part and they will not do their part by offering a secure connection and modem. Than they do not appreciate my business and they dont deserve my business. Somone else does.
Ill keep everyone posted. as I monitor my usage daily now.
