netiv2k wrote:Hello everyone,
I too have the new Hitron modem and was using it strictly in bridge mode.
Previously I had the SMC modem and it worked flawlessly for well over a year.
With the new Hitron modem, I need to power-cycle it every couple of days like everyone else. I also switched to Gateway mode to compare bandwidth speeds and found that in Gateway mode I got an average of 100mbit download and 10mbit upload and in Bridge mode I got an average of 70mbit download and 2mbit upload.
If Rogers didn't have their secret backdoor to these modems I wouldn't have an issue running it in gateway mode but the fact they hide many options from the 'standard user' (as seen in the SMC model) tells me that Bridge mode is the safest means to function.
I hope a firmware update becomes available soon to resolve these issues now that there is more awareness.
^^^^ This.
NEVER use Rogers services using the devices provided unless you're in bridge mode and using your own router. Rogers hasn't exactly demonstrated long-term trustworthiness as an ISP (DNS hijacking, throttling, throttling while claiming NOT to be, etc).
The idea that Rogers technicians could access my router (and therefore my LAN) without any layer of security managed by me is terrifying. With your modem bridged, Rogers can manage their side (WAN and cable modem) and I'll manage my side (Router and LAN).