This is really starting to urk me, because I am getting dinged for overage I SHOULDN'T HAVE BEEN DINGED FOR. Because if I had have been able to see my usage. I WOULDN'T GO OVER.
I've called Rogers support I have done chat sessions, and all they ever do is say they are going to bump me up the line to solve the problem. What ends up happening is nothing. It "gets bumped up" then I never hear back.
i've tried to view it on other computer on other networks. and it still says usage not available.
it used to work (mind you ONLY on IE, not on fox or chrome) and I was able to deal with it. Now it seems after they updated their site. I can't view it AT ALL. and since Rogers has a monopoly on what Google displays for results. I can't find a nearly good enough solution to my problem.
I literally have to call them to ask for my usage.
any help would be appreciated.
Thanks.