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Re: Constantly Disconnecting, support told me no fix.... Help?

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Gdkitty wrote:

 

I have checked the modem.. and at least on mine, the SMC, it has said the modem is still connected.. no errors, nothing, other than the WAN uptime has reset.

 

I have run continual pings from another location to it.. and at the time of the 1 hour window.. will see a loss of connection USUALLY for that 1-2 mins.. the ping can not respond to the server... BUT as you said.. sometimes an already established connection will stay alive (i was remoted to home from work.. ping had disapeared, no response, etc.. but my remote connection stayed alive).

Sometimes on that hour, when its been fine, will se no variance in the PING results.. other times, it will stay up, but 1-2 results a higher ping.. (not insanely high, just maybe 120 vs normal 20), then back to normal.


Just to update on this.. may (not 100% sure yet) be area/maintenance related, etc. (or back end still)
Wife yesterday durring the day, saw rogers maintenance trucks, at the BIG box at the entrance to the subdivision.

 

As of last night, my WAN uptime, was at 3+ hours... this morning, was at 13 hours.. so it is not reseting.
Will have to do some more testing.. and see if it has been rectified.


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