Re: Rogers speed test lies
I work for a Wireless ISP and I can tell you that the speed tests for each company are run on their own servers. Â This way Rogers will get an accurate reading of what your speeds are on their network....
View ArticleRe: Keep needing to reboot CGN3
I was talking to a tech the other day, and they were going to send a truck, and I told them that if all they were going to do is check the signal quality at my drop, that they should not even bother,...
View ArticleRe: Keep needing to reboot CGN3
It isn't cheap but one workaround might be something like this: http://www.digital-loggers.com/lpc.html It has an Auto-Ping reboot feature:  Auto-PingTM is an automatic system for rebooting IPequipment...
View ArticleRe: Internet Service Disruption
Technician came today, problems are even worse than before. He swapped me back to my original modem and changed some settings. He left saying it was fine since his speed tests showed it working fine....
View ArticleRe: Keep needing to reboot CGN3
If he has a spare Cisco or CGN2 modem, ask him to bring it - Make sure he sees the LAN latencies. I'm convinced that the problem is not the modem's connection to their broadband network, but the actual...
View ArticlePenalty for Loyalty?
We have our wireless, TV and Internet with Rogers. If we didn't, and signed up today they'd give us 100 extra Gig of data per month. But they can't offer it to us because they already have us signed...
View ArticleRe: Keep needing to reboot CGN3
It's a longshot but maybe we should try contacting Hitron as well?
View ArticleRe: Keep needing to reboot CGN3
I ran into a problem with my service call. Â Â After waiting two days for the appointed time, a tech phoned just before coming and asked if my internet was working. Â I said yes but gave him the story...
View ArticleRe: Keep needing to reboot CGN3
That's hilarious, but sadly, a bit unsuprising. The fact is, I'm sure that they are told NOT to admit that there is any problem with the modem until they actually solve the problem already. When they...
View ArticleRe: Keep needing to reboot CGN3
Well not sure I'm happy or not to have found this thread but it does appear to explain my issue exactly... have to hard reboot the CGN3 every day or so after the internet connection dies a slow death....
View ArticleRe: Keep needing to reboot CGN3
If you have a twitter account follow and the DM @rogershelps. They're quite responsive, and a few of us have already started conversations with them. At least this way, we can make sure that they know,...
View ArticleRe: Penalty for Loyalty?
some deals, are for new customers only.. or only when adding say a 3rd item that you didnt have.There usually are other deals/bundles that existing customers can take hold of (though usually not as...
View ArticleRe: Internet Service Disruption
Where are you located.. and where are you pinging?Are you getting the same results on the rogers speed test?
View ArticleRe: Keep needing to reboot CGN3
Just for the info..While the tech a few posts up, shouldnt have canceled the apointment as a whole.. they should have come and checked things ANYWAYS..Beyond checking the signals, and making sure the...
View ArticleRe: Keep needing to reboot CGN3
Well, I've been up for 2 solid days without a hickup. I'm also working from home tomorrow so I'll be able to notice if things go sour for sure. Seems like my gateway functions are fine, just that...
View ArticleRe: Keep needing to reboot CGN3
Hogwash wrote:Yes, the bottom line is that ANY 8x4 modem will do 330 down and 150 up easily. Rogers is blowing smoke like they always do when they're trying to jam their latest and most expensive...
View ArticleRe: Keep needing to reboot CGN3
Earache wrote:Rogers needs to release a stand-alone modem end of story. For those technically inclined they can get it (such as I) all the rest can get a gateway.I find it absurd that I have to pay $4...
View ArticleRe: Keep needing to reboot CGN3
Actually, rogers DOES let you buy a modem - On one of my many calls to rogers tech support over the last few days, the rep mentioned that there is a list of modems/gateways that you can buy that rogers...
View ArticleRe: Keep needing to reboot CGN3
LYuan wrote:Actually, rogers DOES let you buy a modem - On one of my many calls to rogers tech support over the last few days, the rep mentioned that there is a list of modems/gateways that you can buy...
View ArticleRe: Keep needing to reboot CGN3
I have two friends using Rogers on the Thomson DCM476 - I actually installed it for them and called rogers to get it on the network. Not that it matters though in this case, as those are 8x4 modems,...
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