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Re: Maping an external drive on CGN3 Gateway

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It does say sharing enabled under admin. Will try to attachedScreen Shot 2018-01-23 at 9.45.52 PM.pngh a pic


Re: Maping an external drive on CGN3 Gateway

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I thought I read that the problems were arising when it was NTFS but mine isn't. At least I don't think it is. I have been reading a lot about the NTFS being an issue but thought somewhere along this process I saw that it was one of the FAT options. Do I have to plug it back into the laptop to check? And if so, can I reformat with all of the folders on there?

Re: Maping an external drive on CGN3 Gateway

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Hi, sorry to keep you waiting.  From what I remember of the discussion from long ago, the modem is linux, therefore the best option would be a drive format that suits linux, like ext3.  The problem right now is that if you have data in the folders, you would lose the data if you formatted the drive as ext3 or any other format.  If you have another backup to those folders, thats ok then, but, if you don't, you will have to copy that data to yet another drive, format the drive in question and then copy the data back again.  

 

Edit:  Don't quote me on this, but, even if the drive is set to "share" in the modem, I suspect that the drive mapping would have to be correct in the mac, and the user permissions set to allow access to files on the drive. 

Re: Rogers Hitron CODA-4582 Hardware

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I just upgraded my Internet service today and got the new CODA-4582U modem. Tried to set it up to bridge mode and am experiencing the exact same problem that you described - third party hardware will not work... so frustrating. 

Re: Rogers Hitron CODA-4582 Hardware

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Same issue here... got this CODA modem today and when I put it into bridge mode, my Linksys router would not work... had to reset the CODA to go back to default settings. Very frustrating.

Re: Rogers Hitron CODA-4582 Hardware

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, what router do you have?.  Sometimes, when changing modems, you have to run a complete factory reset on the router in order to get the router to work with the new modem.  We've seen that before.  Yes, its a pain to have to reenter the parameters, but, hopefully that will result in a working combination.  Usually from what we've seen, moving from one Hitron modem to another isn't an issue, although with the 4582, there have been issues in the past with DLink routers.  

 

Edit:  Ok, I see that you're using a Linksys router.  I don't recall Linksys routers proving to be a challenge when connecting to a Hitron modem.  I would flip the modem back into Bridge mode and then, with the router powered up and running, run a factory reset on the router.  

 

You can log back into the modem when its running in bridge mode by using 192.168.100.1 as the login address.  After logging in, navigate back to BASIC .... GATEWAY FUNCTION, and reenable the  Residential Gateway Function.  Save the change and the modem will reboot back into Gateway mode with its previous settings intact. Running a Factory reset to accomplish the change from Bridge mode to Gateway mode will result in the modem parameters being set to their default values. 

Re: Maping an external drive on CGN3 Gateway

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So I checked and the hard drive is formatted as Mac OS Extended (Journaled) and read and write set to everyone. So what does that mean... I mean where next would I check the sharing/permissions? Thanks!

Re: Maping an external drive on CGN3 Gateway

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Are those permissions set with the hard drive connected directly to the mac, or to the modem?

 

Edit:  The other question that I can't answer is whether or not Mac OS Extended (Journaled) is compatible with the modem's operating system.  Do you happen to have an unused USB2 flash drive around?  If so, consider the following experiment.  Connect the flash drive to the modem, set the mapping and permissions and try to format the drive, thru the modem, to ext3.  If the formatting fails, connect the flash drive to the mac, format the drive to ext3 and then connect it to the modem once again.  Then try some experiments in terms of file access, reading, writing, etc.  

 

What size is the hard drive?  Just curious at this point. 


Re: Maping an external drive on CGN3 Gateway

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Both.. because the image I posted shows that it is shared enabled on the router (admin, USB) and then the hard drive itself is read and write for everyone. I just looked at it in disk utility and it also says the drive is writeable.  I'm really surprised that this isn't a more common issue with a fix. Baffled.

Re: Maping an external drive on CGN3 Gateway

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ok sounds good, will try that ... the size of the drive capacity is 999 GB and the available is around 552

Re: Rogers Hitron CODA-4582 Hardware

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Hi amarcel,

 

Really understand.

Until now my wifi with rogers modem is up and down.

Sometimes 2.4 G download rate is better than 5G.

 

Hi Datalink,

Is it better for me to set Rogers modem to bridge mode and set up 3rd party router?

Re: Rogers Hitron CODA-4582 Hardware

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"Is it better for me to set Rogers modem to bridge mode and set up 3rd party router?"

 

Yes.  But, the same can be said for the vast majority of ISP Gateway modems worldwide.  My advice for anyone who relies on wifi is to buy a reasonable router with external antenna.  You don't have to go uber expensive, but at the same time, don't go cheap either.  The one exception to the external antenna recommendation is Ubiquiti UniFi access points.  UniFi users seem to be pretty pleased with those access points from what I've seen.  

 

https://www.ubnt.com/

 

If you're having problems with wifi, have a read thru the following post, specifically the section on wifi settings and checking your wifi environment.

 

http://communityforums.rogers.com/t5/Internet/slow-wifi/m-p/399949#M47222

 

Re: Rogers Hitron CODA-4582 Hardware

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Hi there - Thanks for your note, but I am trying to accomplish the opposite of what you described. The new CODA-4582 modem that I got today came with the "home gateway" setting enabled by default, but I actually want to run it on the "bridge mode". When going to 192.168.100.1 and switching the modem setting to "bridge mode", the internet immediately stops working on my Linksys Velop mesh router. I am able to log on the modem and switch it back to "home gateway" so that my router will resume working, but that defeats the purpose, since my goal is to have the modem on "bridge mode" AND get the router to work.  

Re: Rogers Hitron CODA-4582 Hardware

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Yup, understand, just pointing out that you can switch the modem back to Gateway mode without having to run a Factory Reset, which then results in having to reset all of the parameters again, unless you have a saved settings file available to reload.  

 

I'd kick the modem back into Bridge mode by disabling the Residential Gateway Function, and while the modem is rebooting, start a Factory Reset on the Linksys router.  See if that resolves the problem.  If not, I can only conclude that there might be something unique that the router is doing, or not doing, that prevents it from connecting to the modem.  If that's the case, this will be a pain to resolve as  is leaving or has left Rogers for Hitron.  Dave was a Network Engineer who was our primary contact with the engineering staff and out to Hitron.  So, without his expertise and contacts, items like this might become extremely slow to resolve.  I'm really hoping that's not the case and that some enterprising engineer on the Rogers staff will take Dave's place forwarding issue such as this to Hitron. 

Re: Rogers Hitron CODA-4582 Hardware

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On another note, I noticed that my CODA-4582 came with the firmware version 2.0.10.28T2, but it looks like this one is not the most up to date one (it looks like there is a 2.0.10.31 from Nov'17). How should I proceed to ensure that I have the latest firmware version installed? 

 

 


Re: Rogers Hitron CODA-4582 Hardware

Rogers Whole Home Wireless Mesh Network - When is this being rolled out?

Re: Maping an external drive on CGN3 Gateway

Re: Maping an external drive on CGN3 Gateway

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I was one of the early contributors to this thread. Initially I had problems similar if not identical to yours. Then all of a sudden I could get access to all the external drive files from my PC (Windows 10). I'm sure you've tried rebooting the modem so the only thing I would suggest is borrow a  PC and see if it has the same problem. That may not solve your problem but might allow you to pin it down. By the way my external drive is formatted NTFS and the modem status page looks the same as yours.

Re: CODA-4582 - Open Issues for Investigation

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Well it appears as though my gremlins / issues with MAC ID based reserved DHCP addresses are back.  Very frustarted at this point!

 

Would appreciate any input / insight anyone has to try to fix this once and for all.

 

Thx!

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